What a wonderful experience each and every time! Tonight I arrived at two minutes to closing time with a very low tire, a sleeping child and a rambunctious puppy. I normally would not have gone in anywhere right at closing but I didn't feel like I could continue driving safely. Terry and his staff were not only helpful and proficient, but extremely friendly and welcoming. They immediately took my car back to put nitrogen in my tires and in the meantime, had treats for my puppy and candy, cookies, toys and TV to appease my sleepy child. It is very clear that customer service is a high priority. In about five minutes, my tires were done and they took the time to talk with me about preventing future issues. I have taken my car in for low tire pressure a couple of times before and have always had similar experiences. Not only will I be using them for my tire needs, but I will certainly be utilizing their other services as well. Highly recommended to anyone looking for professional, honest and reliable service and who really values their customers. Update: Incredible service yet again when I had a flat tire this week and pulled in their parking lot completely flat and right before closing time. They quickly took a look at my vehicle and got a new tire put on immediately, at the same time making sure I was comfortable, even offering me a phone charger for my almost dead phone. They have followed up twice since I left making sure I was ok and that the car was working great. Terry, Ben and the whole team are amazing. Highly recommended!!!
Thank you Sarah for taking time and leaving us a review, we greatly appreciate it! We take pride in making sure our customers are treated like family! We want you to feel comfortable anytime you come in, no matter the time. Safety is our top priority for customers and their families! Thank you again for choosing Mid-Atlantic Tire and let us know if we can do anything else for you!
- Mid-Atlantic Tire Pros and Hybrid Shop