Customer Reviews

Reviews for Mid-Atlantic Tire Pros

Was able to get an appointment the same day I called
Recommended? Yes |  by , June 17, 2017
Great service! Honest folks!
Recommended? Yes |  by , June 16, 2017
Work is always done well and efficiently.
Recommended? Yes |  by , June 10, 2017
Terrance and Terry at Mid Atlantic Tire Pros are always friendly, honest and knowledgeable. I highly recommend them.
Recommended? Yes |  by , June 8, 2017
Very fast service at a good price!!
Recommended? Yes |  by , June 6, 2017
It was just a lawn tractor tire repair. I did think the service was excellent! Cody is awesome!
Recommended? Yes |  by , June 4, 2017
Mid-Atlantic did a brake exam and, after measuring the pads and examining the rotors, I didn't need any work yet, despite high mileage. I appreciated their thoroughness and honesty.
Recommended? Yes |  by , May 24, 2017
Mid-Atlantic always does an excellent job. They have taken care of all my cars for years. Highly recommended.
Recommended? Yes |  by , May 22, 2017
I went to Preston to have a warranty recall check on my seat belt today and noticed the car road rough. It felt like the tires were over inflated. I had them check the air pressure. They set the air pressure and the ride back home was much smoother. It appears the tires were over inflated
John D.
Recommended? Yes |  by , May 16, 2017
Great service as always!
Recommended? Yes |  by , May 13, 2017
Always great service. Thank you!
Recommended? Yes |  by , May 13, 2017
I was surprised at a charge of 60+$ to diagnose check engine light.
Recommended? Yes |  by , May 3, 2017
Great guys
Recommended? Yes |  by , April 27, 2017
I wouldn't trust my car to anyone else. They are honest do quality work and have maintained my car through over 240,000 miles. They quote honestly and accurately and guarantee their work. I highly recommend them to everyone.
Recommended? Yes |  by , April 27, 2017
Wonderful as usual. Always pleased. Felt terrible that I walked away with the loaner car keys. They were so gracious to lend it to me and then I screwed up.
Recommended? Yes |  by , April 20, 2017
Mid-Atlantic Tire Pros is my go-to for anything vehicle related. They make sure that I am getting the best service possible and ensure that my car is in tip top shape. I have recommended them to everyone!
Recommended? Yes |  by , April 4, 2017
Excellent, prompt and professional service as always!
Recommended? Yes |  by , April 4, 2017
Great as always
Recommended? Yes |  by , April 1, 2017
Always a pleasure to visit these guys...I drove almost an hour just to have my car serviced by them (Harrington, DE to Easton, MD.).
I trust these guys.
Recommended? Yes |  by , March 22, 2017
As usual, treated extremely well. Courteous, friendly, professional.
Recommended? Yes |  by , March 16, 2017
Very accommodating. Provided transportation for me to get back to work and picked me up when my vehicle was ready. As I needed my car back quickly, they prioritized my service.
Recommended? Yes |  by , March 16, 2017
I was charged 100% markup on the part needed for my car. Every part store around me had the part for no more than 110.00 I was charged 204.00 very unhappy with this .
Recommended? No |  by , March 10, 2017
Absolutely first class customer service! Could not recommend Terry and his crew more highly.
Recommended? Yes |  by , March 8, 2017
I have been going to Mid Atlantic for a number of years and have always found them to be friendly and helpful. Service was quick and done in a professional maner.
Recommended? Yes |  by , March 7, 2017
Very friendly. Fast.
Recommended? Yes |  by , February 24, 2017
Only place I trust to service my Jeep.
Recommended? Yes |  by , February 14, 2017
Another great experience.
Recommended? Yes |  by , February 12, 2017
Very happy with my last visit, good service.
Recommended? Yes |  by , February 12, 2017
I have had good experiences with Mid-Atlantic Tire. The are accommodating with my schedule and help with transportation while they work on my vehicle. And I always appreciate the friendly and courteous staff!
When I visited on Friday, I just dropped in without an appointment. One of the technicians was preparing to leave and kindly stayed to attend to my car.
Recommended? Yes |  by , February 6, 2017
Shortly after having moved from northern Ohio to Md. last spring I began my search for a reputable auto care establishment. The first place I went told me I needed to replace certain parts on my car that I KNEW were fine. The second place I employed for maintenance, gave me an estimate on some needed work which was ~25% higher than three other places I called regarding same work . Sooo
I came across Mid-Atlantic and decided to give them a whirl. In this instance I' ve found that the old saying
" Three Times a Charm " certainly holds true .
Mid-Atlantic Tire Pros is worthy of your trust regarding your car care needs. Integrity and candor still do exist in this industry and can be found at Mid- Atlantic !
Recommended? Yes |  by , February 4, 2017
Great service as always!
Recommended? Yes |  by , February 1, 2017
no comment
Recommended? Yes |  by , January 28, 2017
Terry and Terrance are always very friendly, honest, and attentive. I thought I needed new front brakes, but Terry advised that I didn't. Many shops wouldn't have been that honest!
Recommended? Yes |  by , January 28, 2017
promptly scheduled appointment
waiting area very comfortable and clean
completed the work quickly
did not feel ripped off
was courteous
very helpful and immediately responsive to request for documents
best business to work with by far
plan to use their services for my cars
Recommended? Yes |  by , January 24, 2017
Used online Appointment request. Worked great. They were accommodating when I had to come in later at the last minute.
Recommended? Yes |  by , January 23, 2017
Made an appointment, had my rear brakes replaced in a very short time. Best car repair service I have ever had. I will use and recommend Mid-Atlantic Tire Pros to everyone. Thanks guys for the fast friendly service.
Recommended? Yes |  by , January 14, 2017
Very quick and professional service.
Recommended? Yes |  by , January 12, 2017
Service is always great
Recommended? Yes |  by , January 11, 2017
The best! My car is still going strong at 232,000 miles and Mid Atlantic Tire has kept the car in tip top shape. I appreciate the loaner cars as I pet sit for a living and can continue to work while my car gets worked on. Repairs are always done in the time they say and price quotes are accurate. I recommend Mid Atlantic Tire without reservation. They are the best!
Recommended? Yes |  by , January 5, 2017
As always superior performance!
Recommended? Yes |  by , December 28, 2016
Great service. Very pleased with tire choice, and got rid of a rattle in the vehicle as well. Thanks so much!
Recommended? Yes |  by , December 21, 2016
Everything was handled very well, professional and courteous.
Recommended? Yes |  by , December 21, 2016
It is always a pleasant visit.
Recommended? Yes |  by , December 20, 2016
They only do the work I ask for. If there are additional items needed, they call me before they proceed. No surprises. They do not treat me like a stupid woman who has no clue. Always professional. They make recommendations for future repairs and give a timeline and estimate of cost. My Jeep will not be serviced anywhere else!
Recommended? Yes |  by , December 14, 2016
The car was dropped off by 8:40 AM to have 4 new tires put on along with an alignment. A price for the tires was quoted. The work was promised to be done by 10:00-10:30. It wasn't ready until 12:00 and the price was not what was quoted. This was not up to my expectations based on previous work that they have done for me.
Recommended? Yes |  by , December 13, 2016
I can depend on the guys at Mid-Atlantic to take good care of my tire needs. They're all too happy to take a look at them to be sure they're properly inflated. They've even given me a ride home when I can't take the time to stay during a tire change! Personal service like this is pretty unheard of these days.
Kathy Bogan
Recommended? Yes |  by , December 10, 2016
Customer service at Mid Atlantic Tire is outstanding. I will continue to use their services and highly recommend them to other potential customers.
Recommended? Yes |  by , November 10, 2016
good service
Recommended? Yes |  by , November 8, 2016
I found the service to be excellent and I intend to continue to bring both my Honda Fit and my Honda CRV there for service.
Recommended? Yes |  by , November 4, 2016
The team at Mid-Atlantic Tire Pros are some of the best, most customer focused around. They took the time to properly diagnose the issue I was having with my vehicle and in this particular case it was pretty complex. They take their time, communicate very well with the vehicle owner every step of the way, and ultimately they solved the problem. Terry and his crew are top notch which is why I continue to bring several of my vehicles to them for service.
Recommended? Yes |  by , November 4, 2016
As always a great experience.
Recommended? Yes |  by , November 3, 2016
Always very professional.
Recommended? Yes |  by , October 28, 2016
Mid-Atlantic completed the work quickly and at a reasonable price.
Recommended? Yes |  by , October 26, 2016
Very nice and helpful company! I appreciated the 3 estimates on tires as this helped me make a decision on what would serve my vehicle best. Terrance was really informative and I appreciated his kindness too.
Recommended? Yes |  by , October 24, 2016
Wonderful as usual. Real pros on every level. On time, completed work in very timely fashion. Polite, friendly and courteous as always. Wouldn't go any where else!
Recommended? Yes |  by , October 22, 2016
They were on time to take my car for the appointed appointment and work was done in the time the person said it would be. They kept my car clean from grease etc. Checked and recommended any additional important items that needed attention to help make the car run better. Take my car back for the next service.
Recommended? Yes |  by , October 22, 2016
It's always a pleasure dealing with Mid-Atlantic Tire Pros. I feel I can trust them and they always give an honest and knowledgeable evaluation of my automotive needs.
Recommended? Yes |  by , October 18, 2016
The best mechanics around. My car has 221,000 miles on it thanks to Mid Atlantic Tire Pros. I hope to get another 100,000 miles out if it. They always give accurate estimates and have never charged me more than the estimate in fact quite a few times my bill ended up being less than the estimate. I drive many miles a year for my job and never worry about my car breaking down. They have helped me maintain my car and I am grateful to them. I would recommend them without hesitation.
Recommended? Yes |  by , October 7, 2016
Friendlyand knowledgeable.
Recommended? Yes |  by , October 6, 2016
Always a pleasure to visit Mid-Atlantic Tire. Prompt and professional treatment.
Recommended? Yes |  by , October 5, 2016
Nice waiting space. Time estimate was correct.
Recommended? Yes |  by , October 5, 2016
Super fast. Always polite and courteous. Only people I trust with my Jeep.
Recommended? Yes |  by , October 5, 2016
As has been my experience in the past, Terry and his team did a fantastic job with my car and did so in a timely manner. What impressed me most is that when it got to be late in the day, realizing that the vehicle would not be ready, Terry himself reached out to me with options, including a loaner vehicle which I accepted. It's that extra personal touch that makes Mid Atlantic Tire a cut above the rest.
Recommended? Yes |  by , October 5, 2016
I've been receiving work on several vehicles , and I have had a warm and happy atmosphere. Very helpful and they explain everything you need to know in order to make a wise decision about what needs to be fixed. Their prices are very recentable .ive always felt like apart of a family every time I'm there. Thank you for the excellent work your mechanics do.
Recommended? Yes |  by , October 5, 2016
As always, Mid Atlantic Tire Pros service was completed within the time and budget they had told me it would be completed. They are the best!
Recommended? Yes |  by , September 27, 2016
Fast and Efficient
Recommended? Yes |  by , September 27, 2016
Excellent, courteous and competent service as always
Recommended? Yes |  by , September 11, 2016
I called for complete tire replacement and they fit me in the same day! Everyone I dealt with was very nice and they listened to me - did not just treat me like "the next customer". Quality of work was excellent and price was very reasonable. I will definitely return and tell others about them!!
Recommended? Yes |  by , September 7, 2016
great friendly quick service for a flat tire repair
Recommended? Yes |  by , September 6, 2016
great friendly quick service for a flat tire repair
Recommended? Yes |  by , September 6, 2016
Always a positive experience. I drive from Annapolis to take my vehicles to Terry at Mid-Atlantic. Nice to have someone I can trust and who truely cares about the service he provides.
Recommended? Yes |  by , August 16, 2016
The only place in Maryland that I trust for 'honest' evaluation and fair pricing. Many companies should learn customer service from These guys!
Recommended? Yes |  by , August 14, 2016
Clean, and friendly atmosphere.
Available Wifi was needed because it took them a long time just to rotate the tires.
They came back with some important safety fixes of which it was good for me to be aware.
Recommended? Yes |  by , August 13, 2016
Battery died just the night before we were heading up to Canada took it in firsthing and they had us on the road quickly.
Recommended? Yes |  by , August 6, 2016
Excellent service. In and out in great time. Very professional and courteous employees.
Recommended? Yes |  by , August 5, 2016
Terry was very accommodating, and pleasant. He took the time to answer all my questions, and even looked up info for me about how my larger tires would affect my odometer. The tech was also very polite and professional, and the mints left in my cup holder change tray was a nice touch. They washed the outline white letter, which Grants Automotive did not do, several years ago, claiming they weren't a "cleaning service". $20 cheaper than Spurrys to mount and balance and dispose 4 tires. Highly recommend this shop!
Recommended? Yes |  by , August 4, 2016
Professional Performance & Exceptional Service.
Thank you!
Recommended? Yes |  by , July 26, 2016
terry is always helpful and tells us if a repair can wait until we can pay for it or if it needs attention now. waiting area is comfortable and has tv and activities for my grandchildren when they are with me
Recommended? Yes |  by , July 23, 2016
My experience was excellent. Terry always is not only knowledgeable, but he goes above and beyond to provide quality work for complete customer satisfaction.
Recommended? Yes |  by , July 22, 2016
You were not available to do an emergency tire fix. After your work, the spare tire and all the jack equipment was not put back in place but just left in the ca for me to arrange. Otherwise I was satisfied.
Sorry, I have not decided how to rate you as yet. I have been having bad tire luck, but it looks like it is of my own doing.
Recommended? Yes |  by , July 13, 2016
Friendly&fast. Prices were great.
Recommended? Yes |  by , July 12, 2016
I realized that my tire was low and went directly to the shop. They were obviously very busy, but they made arrangements to do the work within just a few hours. I was happy with the fix and the folks who took care of my car were very polite and professional.
I have not had the need to use their services as have had a new car. I returned to them as they were always helpful and professional when I took my previous vehicle to them.
Recommended? Yes |  by , July 12, 2016
Always a pleasure. Always takes care of my vehicles. Dont go anywhere else. Highly recommended.
Recommended? Yes |  by , July 12, 2016
Always friendly and always fair. Thank you!
Recommended? Yes |  by , July 7, 2016
It's a pleasant experience
Recommended? Yes |  by , June 24, 2016
Very friendly, professional work.
Recommended? Yes |  by , June 5, 2016
Great customer service !!!!
Recommended? Yes |  by , June 4, 2016
Terry is always so accommodating, and I am always confident that the job has been done honestly and correctly.
Recommended? Yes |  by , June 1, 2016
Terry is always so accommodating, and I am always confident that the job has been done honestly and correctly.
Recommended? Yes |  by , June 1, 2016
Great customer service. Thanks Terry!
Recommended? Yes |  by , May 19, 2016
I know I can trust MidAtlantic with my Jeep.
Recommended? Yes |  by , May 17, 2016
No problems. Quick and efficient.
Recommended? Yes |  by , May 12, 2016
Great! Service was polite, speedy, and very accommodating to service a non-scheduled car.
Recommended? Yes |  by , May 11, 2016
Exemplary customer service like none other. Terry and his Team strive to make you feel valued as a customer!
Recommended? Yes |  by , May 4, 2016
Excellent service. The Mid-Atlantic team got me back on the road in short order and handled everything most professionally.
Recommended? Yes |  by , May 4, 2016
Any business can offer the consumer anything in this day and age. The one thing that sets a business apart is the customer service. Mid-Atlantic provides top notch customer service with a smile and lots of patience. They also give back to the community through their donations program.
Customers need to support this type of service and reward them for their good work,
Charlene Marcum, new customer
Recommended? Yes |  by , April 30, 2016
I appreciated Mid-Atlantic making room in a busy schedule to pull a screw out of a tire and plug it.
Recommended? Yes |  by , April 26, 2016
Always a good experience.
Recommended? Yes |  by , April 20, 2016
Even with an appointment it took 3 and a half hours to rotate my tires.
Recommended? No |  by , April 10, 2016
Great service as always
Recommended? Yes |  by , April 1, 2016
The guys at Mid-Atlantic did a very good job replacing my body mount bushings, I know that this was not an easy job. My truck has 211,000 miles worth of dirt, grime, rust and they had to take part of the interior apart also. In the process they found my daughter's Ipod that she lost 3 years ago and returned it to me. Thanks for a job well done and after the front end alignment my truck is driving straighter than ever.
Recommended? Yes |  by , March 29, 2016
Mid -Atlantic tire did a great job .i paid for new tires and the SUV has never been better and the price for the tires were great good job guys thanks I will be back for more service
Recommended? Yes |  by , March 27, 2016
First rate service, as always. Thanks, Dick VanGilder
Recommended? Yes |  by , March 23, 2016
Consistantly a pleasant experience
Recommended? Yes |  by , March 7, 2016
Always Excellent Service
Recommended? Yes |  by , February 25, 2016
Friendly made me feel very good knowing my car was in excellent care. I will bring ALL my cars needs to you.
Recommended? Yes |  by , February 20, 2016
Very pleasant to talk with was very informative about problems with my truck.
Explained what had to be done and always give you a written estimate. Very professional work.
Recommended? Yes |  by , February 20, 2016
Service was fast, courteous, and a battery warranty was honored without any hassle.
Recommended? Yes |  by , February 18, 2016
My service on my 9 year old vehicle was professional and very competent.
The service personnel kept me current on the status of the service and that my input was important.
Mid-Atlantic knows they are in a service business.
I definitely endorse Mid-Atlantic for auto service needs!
Craig
Recommended? Yes |  by , February 16, 2016
They finished my car in the time they estimated!
Recommended? Yes |  by , February 15, 2016
they were great and the car was ready when they said it would be done.
Recommended? Yes |  by , February 6, 2016
courteous prompt service
Recommended? Yes |  by , February 2, 2016
If all problems could be solved that easily, live would be great.
Recommended? Yes |  by , January 31, 2016
Great service as always !!!!
Recommended? Yes |  by , January 29, 2016
Terry and his team are THE BEST! On this particular visit, I stopped in to have some air put in my tire (due to the sudden cold weather, I thought). However, when they inspected the tire, they found a gash in the sidewall. So, instead of air, I needed a new tire. Donald drove me to work and Terry fit me into their already busy schedule. They take great care of their customers and I highly recommend them for all car care needed!!!
Recommended? Yes |  by , January 21, 2016
Great tire recommendation and installation! These are just some of the things that keeps me coming back!
Recommended? Yes |  by , January 18, 2016
Great guys and I trust their work.
Recommended? Yes |  by , January 15, 2016
I felt confident with the explanations given r/t my vehicle, that I was in good hands.
Recommended? Yes |  by , January 12, 2016
As always great service!!!!
Recommended? Yes |  by , January 11, 2016
Very good service, very professional
Recommended? Yes |  by , January 10, 2016
They reviewed a concern we had without any question, and were very thorough. Turned out our concern was not an issue. We appreciated their willingness and time to check the tires.
Recommended? Yes |  by , January 10, 2016
Great customer service! Staff was very attentive and kind. They are never afraid to go the extra mile to assist their customers. Prices are fair--service is great!
Recommended? Yes |  by , January 8, 2016
Excellent as usual.
Recommended? Yes |  by , January 6, 2016
Prices are extremely reasonable, customer service is great!!
Recommended? Yes |  by , January 4, 2016
Your desk service guys are always very cordial. And nice goes a long way.
Recommended? Yes |  by , January 2, 2016
Thanks for your help. Quick turn around and very pleasant staff.
Recommended? Yes |  by , December 30, 2015
Excellent, personalized service from the pros at M.A.T., once again! Thanks for the loaner, guys. Merry Christmas!!!
Recommended? Yes |  by , December 24, 2015
I called Mid-Atlantic for tires on Friday afternoon and they got the tires delivered and installed the next day at an attractive price.
Recommended? Yes |  by , December 22, 2015
Totally trust MidAtlantic Tire for all my automotive needs. No one else can touch my Jeep!
Recommended? Yes |  by , December 18, 2015
Once again, the guys went above and beyond! When I needed a big job done right away, they stayed late to finish up, even though it was a Saturday.
Recommended? Yes |  by , December 14, 2015
Great service as always!
Recommended? Yes |  by , December 10, 2015
Thanks to all. Service was great!
Recommended? Yes |  by , December 6, 2015
Always a friendly attitude. Work preformed is professional and neat(keeping
car clean. Very satisfied wiyh the attitude of everyone.
Recommended? Yes |  by , December 3, 2015
The service at Mid-Atlantic Tire Pros is always excellent. Terry and his team treat everyone respectfully and equally regardless of one's purchasing power. It is a pleasant surprise to always be greeted by a genuine smile, and be provided with first class service.
Recommended? Yes |  by , November 29, 2015
They always help me out with my needs.. Thanks guys!
Recommended? Yes |  by , November 21, 2015
As always, professional, courteous, and dependable.
Recommended? Yes |  by , November 16, 2015
The team there does a great job and helps prepare us for needed repairs but are not pushy like other shops. We love the free wifi, coffee, water, and cookies. The best place in Easton for repairs!!!! If you are like me and need car maintenance and need to capitalize your time it's the best place!!!
Recommended? Yes |  by , November 15, 2015
Overall, very pleased with the work and reception. When they were to do the alignment however, they were supposed to show me the readings Before alignment was performed. That is a little concern which I suggest they should do communicate with customers.
Recommended? Yes |  by , November 13, 2015
Great service
Recommended? Yes |  by , November 9, 2015
Always prompt and professional. Their mechanics take pride in doing a thorough job. I'm very particular when it comes to my autos, and Mid-Atlantic Tire is my choice for parts and service.
Recommended? Yes |  by , November 2, 2015
So far my experience has been good; however I really can't rate Mid-Atlantic until some time has passed and I can judge if the tires work out.
Recommended? Yes |  by , October 31, 2015
Great experience, pleasant staff - I will be back!
Recommended? Yes |  by , October 22, 2015
The repair to our Windstar was successful. The ignition misfires were fixed.
However, I got the distinct feeling that I ended paying for stuff that probably wasn't needed. First, I was told it was the "power pack." Then I was told that the wires were bad too. Finally, they recommended and installed new plugs.
As an old-timer shade tree mechanic, it seems to me that they should have been able to diagnose the problem right the first time. Even "in the day" a simple ignition analyzer could differentiate between plugs, wires, and distributor/coil, and enable the mechanic to recommend the correct course of action the first time.
Of course, I know that strictly speaking the "power pack" doesn't exactly equate tot he distributor/coil, but that shouldn't totally complicate the diagnosis. But really....even I could just start replacing parts until I had replaced them all!
This most recent experience, along with an A/C botch a couple months ago are starting to undermine my confidence in this shop. I'm stating to think my quest for a really good mechanic around Easton isn't over.
Recommended? Yes |  by , October 19, 2015
Great people and a wonderful environment! I have found my service home!
Recommended? Yes |  by , October 19, 2015
Always great, honest service. Been a customer for 10 years and will not take any of my vehicles elsewhere. Can always count on these guys to deliver quality service at a great price.
Recommended? Yes |  by , October 12, 2015
The staff is very friendly. I feel as though they arent just there to take your money. They are honest and i value their opinion.
Recommended? Yes |  by , October 4, 2015
I had an appointment for an oil change. It was disappointing that an oil and filter change took over 1 and 1/2 hours (including tire rotation). Why have an appointment if you do not get to the job at
the appointed time?
All else was good - a little too expensive.
Recommended? Yes |  by , October 3, 2015
Great job thank you.
Recommended? Yes |  by , September 30, 2015
Terry and his team are great!!! Wonderful customer service!! They really care about their clients!!
Recommended? Yes |  by , September 29, 2015
Good service is not necessarily what we receive today. With Mid Atlantic, it's a given and always there. Thanks for everything.
Recommended? Yes |  by , September 27, 2015
This was my second visit for two separate cars, my appointment was at 10:00 AM arrived at 9:50 my car was in the shop at 10, I was informed and updated with information, when my car was returned to me the work was 100% correct and my car was clean, it does not get any better then this. Did I mentioned the prices are very easonable.
Recommended? Yes |  by , September 26, 2015
Everyone can repair a car, some better then others. No one keeps you informed like the guys at Mid-Atlantic Tire Pros. That's why I would recommend them, they care.
Recommended? Yes |  by , September 19, 2015
No work was done to the car. They could not align the car because the fender was too close to tires. Wish they would have noticed that potential issue in the parking lot. People are super friendly and will help the best they can. I would recommend.
Recommended? Yes |  by , September 11, 2015
As always--Great service
Recommended? Yes |  by , September 9, 2015
Same consistent excellent service. The customer experience is unparalleled. ..
Recommended? Yes |  by , September 3, 2015
The people who work here are so nice. They do a good job of explaining what is wrong with your car and don't make it sound like a death sentence unless it is one. They have worked with me on my budget issues and for that I will be forever grateful. They are just a good place with good people running it. I highly recommend them.
Recommended? Yes |  by , September 1, 2015
The guys at Mid-Atlantic are upbeat and courteous. They are willing to take on small jobs and offer advice according to your needs. You don't have to drag their knowledge out of them which I very much appreciate. They give you the raw facts and let you make the decisions based on that. If they can they try to expedite the work you requested. They don't hold your vehicle hostage unnecessarily.
Recommended? Yes |  by , August 27, 2015
Mid Atlantic met my tire needs with friendly service. Thanks.
Recommended? Yes |  by , August 21, 2015
Fast dependable service.
Recommended? Yes |  by , August 20, 2015
Great place to do business ty
Recommended? Yes |  by , August 17, 2015
Only place/people I trust with my vehicle. They never try to "up sell" any service or part. My Jeep is done when they say it will be with a thorough explanation of any service performed
Recommended? Yes |  by , August 6, 2015
TOOK MY 2007 DODGE 1500 TRUCK WITH 820000 MILES ON IT IN FOR TRANSMISSION FILTER AND TRANMISSION OIL CHANGE. DROVE TRUCK IN WITH NO TROUBLES NONE. AFTER TRANMISSION FILTER AND OIL CHANGE COULDNT DRIVE TRUCK OUT OF PARKING LOT. THAN AFTER SECOND TRANMISSION FLTER AND TRANMISSION OIL CHANGE WAS TOLD ALL WAS GOOD. WENT 150 MILE AND WAS STRANDED ON THE SIDE OF THE ROAD WITH TRANMISSION WARNING LIGHT ON. AFTER THIRD TRIP IN TO SHOP WAS TOLD THAT I NEEDED A TRANMISSION THAT IT WOULD COST ABOUT $3300.00. I WAS TOLD IT WAS A COINCIDENCE THAT THE TRANMISSION WENT OUT!!! YEA RIGHT!!!! DROVE IN WITH NO PROBLEMS AND AROUND 200 MILES LATER NOW ITS A COINCIDENCE THAT I NEED A TRANMISSION.
Response:
We understand the customer's frustration. We had the truck inspected by a transmission expert and he believed that there was an prior underlining problem with the transmission that surfaced after we serviced the unit. Unfortunately the customer still believed we were responsible.
Recommended? No |  by , August 5, 2015
Kinda slow. I made an appointment a week in advance for a tire rotation and it took an hour to complete. Even then no one informed me it was done, I walked to the desk and saw that my car had been moved so I asked about it. this is not characteristic service from Mid Atlantic.
Response:
We apologize to the customer. We are disappointed that we did not complete his rotation is a timely manner. We will reinforce with our staff the need to be more timely and improve communications; and appreciate his feedback!
Recommended? Yes |  by , August 1, 2015
Great service. Pleasant experience.
Recommended? Yes |  by , July 28, 2015
Great customer service, always fair and honest.
Recommended? Yes |  by , July 23, 2015
I liked the brake proposal. Honest and fair
Recommended? Yes |  by , July 22, 2015
Carlos is an EXCELLENT mechanic. He has my car driving as smoothly as the first day I drove it which was several years ago! This is testament to his skill and ingenuity.
Recommended? Yes |  by , July 22, 2015
great staff, fast and reasonable pricing
Recommended? Yes |  by , July 5, 2015
Excellent place
Recommended? Yes |  by , June 28, 2015
Great service, very friendly and helpful.
Recommended? Yes |  by , June 28, 2015
They are so helpful
Recommended? Yes |  by , June 20, 2015
Great service along with complete choices with estimates for a variety.of tires my car.Thanks again...now I know where to go for professional, friendly help...
Recommended? Yes |  by , June 13, 2015
Great service as usual.
Recommended? Yes |  by , June 13, 2015
Quality service by a team of home town professionals. The team provided an explanation for all services and provided an overview for recommended future services as well. The team at Mid-Atlantic kept in constant communication with me to provide updates for the ongoing service. I'd recommend this automotive shop for their honesty but above anything else, their professionalism.
Recommended? Yes |  by , June 5, 2015
On time, as p;romised, and good, fast service
Recommended? Yes |  by , May 29, 2015
Still the penultimate tire and service dealer on The Shore.
Recommended? Yes |  by , May 29, 2015
Always a great pleasure to meet and always helpful. Always explains in detail wat is wrong, and gives options to choose from. Wonderful atmosphere.
Recommended? Yes |  by , May 23, 2015
Great, as always! The MA Tire Pros mechanics do a great job. They replaced the brakes on my truck -- and then helped me track down a replacement for a wheel cover that went missing after the job was done. They are always courteous, fair, and honest. I recommend them without hesitation!
Recommended? Yes |  by , May 20, 2015
Exceptional service, as always. Thank you!!
Recommended? Yes |  by , May 18, 2015
I only take my Jeep to Mid-Atlantic Tire. I know I can trust them to do the work that I requested and make recommendations on any additional or future work needed. They never try to upsell me. I highly recommend them!
Recommended? Yes |  by , May 15, 2015
Great service as always!
Recommended? Yes |  by , May 15, 2015
We have had all of our vehicles serviced,and the service is excellent.the employees are courteous and very happy.
Recommended? Yes |  by , May 6, 2015
Definitely the most professional service around. I had 4 new tires put on and I've never had a better experience at a shop.
Recommended? Yes |  by , May 4, 2015
Yes Terry you are the best Thank you !!
Recommended? Yes |  by , May 2, 2015
Always great service! Love the waiting area with coffee and cookies.
Recommended? Yes |  by , April 30, 2015
I have had a few issues with other companies in the past, so I decided to look around the area. I moved to Easton two years ago and figured it was time. I found these guys online, and set up an appointment. They were very helpful, and I couldn't be happier with my purchases. I was very happy with the customer service that I set up another appointment for my wife's car.
Recommended? Yes |  by , April 26, 2015
Terry + Carlos = Dream team!
Thank you guys - you are wonderful! ~ Meagan
Recommended? Yes |  by , April 22, 2015
They are a devoted and trustworthy group of guys. Very helpful and fun to be around. Love the warm cookies!
Recommended? Yes |  by , April 21, 2015
Wonderful staff and great service!
Recommended? Yes |  by , April 20, 2015
Everyone has always been very friendly and ready to answer my questions.
Recommended? Yes |  by , April 19, 2015
I appreciate the great service from the Mid Atlantic Tire Pro team...
Recommended? Yes |  by , April 13, 2015
I go in with a tangle of concerns and the guys comb them out for me, quickly and at a good price. I recommend them to all my friends.
Recommended? Yes |  by , April 11, 2015
Smart, honest and efficient. If they couldn't do something they let you know and gave you options that did not involve them. I do recommend these folks cor your tire needs as I believe they want your business even of it means they tell you they can't do it without additional cost to you.
Recommended? Yes |  by , April 10, 2015
Very happy with the service received from Mid- Atlantic Tire Pros!
Recommended? Yes |  by , April 10, 2015
Service was excellent.
Recommended? Yes |  by , April 5, 2015
Very helpful! Provided insight and great installation prices
Recommended? Yes |  by , April 3, 2015
Terry your the man.
Recommended? Yes |  by , March 30, 2015
Excellent service. One of the employees broke my shifter in my truck, mid Atlantic acknowledged the accident and replaced it.
Recommended? Yes |  by , March 30, 2015
Excellent as always! We love terry and crew!
Recommended? Yes |  by , March 25, 2015
Very trustworthy and kind!!!
Recommended? Yes |  by , March 7, 2015
I was extremely pleased with the price and the availability and professionalism of the staff. I needed to get to a meeting while they were replacing the tires on my truck and they took me to the place of the meeting. I have purchased tires from them for all my vehicles and will continue to do that in the future.
Recommended? Yes |  by , March 5, 2015
Great customer service
Recommended? Yes |  by , March 1, 2015
These guys do a very good job. They take time to explain what was done, also what needs to be done. They also explains how a warranty works if you get a part that has a warranty.
I have been to places that say " here is your warranty " then don't explain it.
I will use them again.
Recommended? Yes |  by , March 1, 2015
They were able to fit me right in and explain everything very well. Always so nice and I recommend them all the time!
Recommended? Yes |  by , February 26, 2015
Terry is always wonderful. Thank you for squeezing us in!!
Recommended? Yes |  by , February 21, 2015
My attendant was very kind and explained the things that need attention in the near future. I was very impressed.
Recommended? Yes |  by , February 20, 2015
Awesome as always!
Recommended? Yes |  by , February 18, 2015
I hope you-all got your compresser fixed!
Service as always--Great
Recommended? Yes |  by , February 17, 2015
Awesome experience from start to finish. I was offered a huge selection of wheels to choose from as well as tires. It was apparent they were working with me to find the best value for my money and I drove away extremely happy with my selection. The service from making my selection, setting up the appointment to put the wheels & tires on, making sure it was the look I wanted, to making sure I was happy and satisfied with the finished product was superb. I will definitely do business here again, and refer friends and family as well! Thanks for a great experience!
Recommended? Yes |  by , February 14, 2015
Excellent and quick service, great product, and trusted recommendations! It doesn't get any better than that!
Recommended? Yes |  by , February 10, 2015
and friendly as allways
Recommended? Yes |  by , January 30, 2015
Service was on time and professional. I have recommended Mid Atlantic Tire to others and will continue to use them
Recommended? Yes |  by , January 28, 2015
It,s nice and reassuring to feel that you are getting an honest deal from a local auto service provider that truly cares about their customers.
Recommended? Yes |  by , January 20, 2015
They did a great job and provided great customer service.
Recommended? Yes |  by , January 13, 2015
Fixed a flat tire that I brought in to them. No delays, no excuses, just cheerfully did the job. You won't get that kind of service everywhere.
Recommended? Yes |  by , January 10, 2015
Very nice place. People friendly and took good care of me. A little wait time.
Recommended? Yes |  by , January 9, 2015
Great service as always!
Recommended? Yes |  by , January 6, 2015
Mid-Atlantic was very knowledgeable and helpful in selecting the best tire for my car and then very professional in installing them. I am very satisfied with my tire buying experience.
Recommended? Yes |  by , December 30, 2014
Totally trust MidAtlantic Tire for all my service needs.
Recommended? Yes |  by , December 25, 2014
Great customer service!
Recommended? Yes |  by , December 23, 2014
Every time I got Mid Atlanic tire, I have the best and joyful visit. The work is great, and the people are so pleasant and understanding. They are always ready to help me no matter the circumstances. Thank you for everything. And all of your help.
Recommended? Yes |  by , December 21, 2014
Great service as always. I neglected to inform them about the fact that I was a Talbot Chamber member and therefore did not get the 10 discount which would have been over $30. In exchange they gave me a $25 card for my next service but I would have rather had the full amount remitted.
Recommended? Yes |  by , December 12, 2014
Very good team there been dealing with them for awhile now and will recomend anyone to go there. I can call and they will get me in for the service i need Thanks Terry and Carlos.
Recommended? Yes |  by , December 6, 2014
Thank you for my recently visited experience with you all, even we moved out of your area since this summer. I would strongly recommend everyone, especially my family and friends to come and enjoy the great service Mid-Atlantic Tire Pros team will provide for all their customers.
Recommended? Yes |  by , December 5, 2014
I went to Hertirch because I had no brake lights and they said they couldn't help me to busy not worried about my safety or that it also was raining and my son uses the truck for work or that I bought a vehicle from Chevy dealer year and go to them for oil changes. I was so upset they treated me like dirt but when I went to Mid Atlantic they were very concerned I fit me in , they were also very busy but safety for me was their concern for me as a Mother and safety for my son on the road. great job fixed the brake switch in no time and now my son is safe on the road ! Please go to Mid Atlantic first because they do really care before you go to Hertirch money matters to them and not safety ! Thanks
Recommended? Yes |  by , November 28, 2014
Excellent service from pleasant people.
Recommended? Yes |  by , November 27, 2014
Absolutely wonderful. Went in with an issue with my carrier bearing. Carlos helped me out, explained what needed to be done and did it in a timely fashion. Quick turn around, great price, and honest people. Will definitely recommend.
Recommended? Yes |  by , November 27, 2014
Your usual excellent service, delivered in a timely manner and with a pleasant approach to the customer. Thank you!
Recommended? Yes |  by , November 26, 2014
Great service and friendly professional staff!
Recommended? Yes |  by , November 19, 2014
Always quick & helpful. They know their stuff.
Recommended? Yes |  by , November 18, 2014
Great as always!
Recommended? Yes |  by , November 15, 2014
Always great service.
Recommended? Yes |  by , November 11, 2014
Terry as always was so nice! It's great to walk into a business and have them know you by name. I always appreciate their honesty and level of professionalism. All our experiences here have been nothing short but wonderful and will continue to bring our business back time after time. Thank you Mid-Atlantic!!
Recommended? Yes |  by , November 10, 2014
Great customer service
Recommended? Yes |  by , November 9, 2014
I thought I would have to wait just about all day and I didn't! Things were explained very thoroughly to me and in a way that was easy to understand. Very awesome place. Not my first time here but I will be coming back as long as you keep up the good work! :)
Recommended? Yes |  by , November 3, 2014
Great job and very convenient location!
Recommended? Yes |  by , November 2, 2014
Timely, professional and as always courteous . Have and will again recommend . Helen
Recommended? Yes |  by , October 30, 2014
The work was done in a timely manner and as promised. I will continue to have my auto work done here. Exceptional work!
Recommended? Yes |  by , October 30, 2014
I received great service before and this time was no different even without an appointment! I appreciate the thoroughness of the service rep who gave me an update during the repair and then showed me the exact plug/patch used on my tire. Great job!
Recommended? Yes |  by , October 17, 2014
Why spend all day shopping around town at the dozen of tire shops, or you can go to Mid Atlantic Tire and trust them to take care of you with a fair and honest price? I consider Mid-Atlantic Tire as my go to wheel and tire facility. I have always trusted Terry and Mr. Swan, and it makes my life easier knowing that anything wheel or tire related can be fixed there. I do not have to keep tabs on when or what I have purchased for my cars, because they do that for me. I would highly recommend them, as I have to friends and family.
Recommended? Yes |  by , October 17, 2014
Customer service is always wonderful. Thank you!!
Recommended? Yes |  by , October 15, 2014
The staff are very friendly and the wait time is minimal.
Recommended? Yes |  by , October 15, 2014
Good experience every time!!!
Recommended? Yes |  by , October 11, 2014
From appointment time to in the shop was great. As a former ASE certified mechanic with close to 20 yrs. in the business, the only thing I wasn't happy with was the way my wheels were tightened. I watched the tech tighten my wheels without a torque stick, which will result in worpted rotors.Next time I will insist they be tightened by hand if they aren't familiar with torque sticks.
Recommended? Yes |  by , September 21, 2014
My experience at Mid-Atlantic Tires has always been great. Great customer service and great mechanics! I've never had a problem and if I did I know that it would be taken care of immediately with concern and courtesy.
Recommended? Yes |  by , September 11, 2014
very trustworthy and great service.
Recommended? Yes |  by , September 10, 2014
Mid -Atlantic does such a great job I drive an hour from the Western shore to have our cars serviced.
Recommended? Yes |  by , September 3, 2014
Your diagnosis that the noise was caused by a defective rear wheel bearing was correct. I had it replaced today by my regular mechanic. I will definitely return to Mid-Atlantic to replace the tires when needed. Thanks.
Recommended? Yes |  by , August 28, 2014
Everything was fine.
Recommended? Yes |  by , August 23, 2014
Terry was very helpful in assuring my vehicle was repaired in a timely fashion. Mechanic was also professional in explaining the repair procedure... Paul Bergere
Recommended? Yes |  by , August 23, 2014
Wonderful service as always! Thank you!
Recommended? Yes |  by , August 19, 2014
Everything was done with no problems. Was advised of what needed to be done.
Recommended? Yes |  by , August 16, 2014
good job done in timely manner
Recommended? Yes |  by , August 14, 2014
Friendly, knowledgeable staff. Gave me an estimate and completed the work for the price quoted. Professional, courteous service at a fair price. What more can anyone ask for?
Recommended? Yes |  by , August 11, 2014
Great service by a team of professionals who kept me informed throughout the entire process.
Recommended? Yes |  by , July 29, 2014
I was very happy with Mid-Atlantic Tire Pros!!! They have gone out of their way to be helpful and make getting all new tires a pleasant experience.
Recommended? Yes |  by , July 23, 2014
Still the best around for automotive service. People are pleasant, easy to talk to and explain everything.
Recommended? Yes |  by , July 23, 2014
I know I can trust my vehicle and my daughter's to Mid Atlantic Tire Pros when I need service or routine maintenance.
Recommended? Yes |  by , July 21, 2014
One more time, Great care was given.
Recommended? Yes |  by , July 15, 2014
Carlos gave me the most awesome Customer Service! I will be a repeat customer at Mid-Atlantic Tire Pros in Easton,MD!!
Recommended? Yes |  by , July 12, 2014
Great Service, friendly staff. Free Wi-Fi kept the kids happy waiting.
Recommended? Yes |  by , July 4, 2014
Always gives 110% on service.
Recommended? Yes |  by , June 26, 2014
My initial visit. Estimate was right on, service performed in a timely manner, explained completely in detail that anyone could understand. I look forward to receiving continued service in the future.
Recommended? Yes |  by , June 25, 2014
Top notch! Highly recommend.
Recommended? Yes |  by , June 24, 2014
Job done on time as stated in quote. All staff were professional and friendly. I have purchased many tires from Mid-Atlantic and will return for more in the future.
Recommended? Yes |  by , June 20, 2014
Outstanding personal service at a fair price.
Thank you.
Monica & Craig
Recommended? Yes |  by , June 20, 2014
I guess I'm getting spoiled - your usual fine service, which I have gotten well used to receiving. Thanks.
Recommended? Yes |  by , June 17, 2014
The best. Excellent service.
Recommended? Yes |  by , June 9, 2014
I trust these guys.
Just dont like the bills:)
Recommended? Yes |  by , May 28, 2014
Great service
Recommended? Yes |  by , May 23, 2014
Good service, fair price, all as promised
Recommended? Yes |  by , May 17, 2014
It was a good experience.
Recommended? Yes |  by , May 16, 2014
Great service as always!
Recommended? Yes |  by , May 10, 2014
This is a great place to take your car or truck to have the best repairs that I have found. The people are great and a pleasure to talk to and very helpful.
Recommended? Yes |  by , May 5, 2014
Mid Atlantic Tire Pros is great!! Very accommodating and great work. Plus the free flower was a very nice touch.
Recommended? Yes |  by , April 30, 2014
The service I received at Mid-Atlantic Tire in Easton was excellent. I requested a quote online and they quickly responded. I made an appointment for tires and everything was done professionally. I think I got a very good deal on the tires and I was impressed with the service.
Recommended? Yes |  by , April 30, 2014
Simply the best tire folks around. Competent, honest and friendly.
Recommended? Yes |  by , April 10, 2014
Terry was such a pleasure to work with!!
Recommended? Yes |  by , April 4, 2014
a fine job once again
Recommended? Yes |  by , April 2, 2014
Always feel comfortable using Mid-Atlantic Tire...always so honest!
Recommended? Yes |  by , April 1, 2014
Always a wonderful experience. Terry and his crew are attentive and gracious. Thank you!
Recommended? Yes |  by , April 1, 2014
Always pleased with the care and service.
Recommended? Yes |  by , March 30, 2014